H|L

Returns & Exchanges Policy

Policy Overview:
At Hobnob Lifestyle, we want you to love your purchase! If you're not completely satisfied, we’re here to help.

Returns

Eligibility:

• Items must be unused, unworn, and in their original packaging.

• Returns must be initiated within 14 days of delivery.

How to Initiate a Return:

1. Email us at Hi@HobNobLifestyle.com with your order number and reason for return.

2. We’ll provide detailed instructions and a return address.

Refunds:

• Refunds will be issued to your original payment method within 7–10 business days after we receive and inspect your returned item.

• Shipping fees are non-refundable.

Exchanges

Eligibility:

• Exchanges are accepted for items of equal value if returned within 14 days of delivery.

How to Initiate an Exchange:

1. Contact us at Hi@HobNobLifestyle.com to arrange an exchange.

Non-Returnable Items

• Custom or personalized items.

• Digital products (e.g., e-books, downloadable resources).

• Sale items (final sale).

Shipping for Returns

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Processing Times

• Returns and exchanges are processed within 7–10 business days of receiving the item.

• Refunds may take additional time to appear on your statement, depending on your financial institution.

Shipping Policy

Processing Time:

• Orders are processed within 1–2 business days.

Shipping Time:

• Standard shipping takes 3–7 business days depending on your location.

• Expedited shipping options are available at checkout.

Shipping Costs:

• Shipping costs are calculated at checkout and vary based on your location and selected shipping method.

Digital Products:

• After purchase, digital product downloads are available immediately. Download instructions are included in the confirmation email.

Questions?

Contact us at Hi@HobNobLifestyle.com or visit our Get In Touch page for assistance.